1. General

These terms and conditions (”Terms and Conditions”) are valid between you and Sophia’s Garden and Sons (”Sophia’s Garden”, ”we” or ”us”) and apply to all use of orders placed on www.sophiasgarden.se (”Website”).

By using the Website and/or placing an order, you confirm that you have read and accept these Terms and Conditions. Before accepting, please also read and understand our Privacy Policy.

Sophia’s Garden reserves the right to revise these Terms and Conditions at any time. The date of the latest update is found in the final section. The version valid for your order is the one you accepted before placing your order.

Please note that Sophia’s Garden does not guarantee that all products presented on the Website are in stock or available for purchase. We reserve the right to stop selling a product at any time.

The language of these Terms and Conditions is English.

2. Placing an Order

Before placing an order, please ensure you have read and understood these Terms and Conditions.

You will have the opportunity to review your selections, the information provided, and the total price before proceeding to payment. Products in your shopping bag are not reserved and may be purchased by other customers until your order is accepted.

If you encounter any problems placing an order, please contact us via email at [email protected].

3. Order Confirmation

After submitting your order, we will send you an order confirmation via email. We encourage you to save this for future reference. We may deny a purchase order for various reasons, including incorrect personal data or a record of non-payment.

We may cancel an order if products are sold out. In such cases, we will refund any amount paid and notify you about equivalent products if available.

4. Acceptance and Shipping Confirmation

All orders are subject to our acceptance. We may choose not to accept your order for any reason without liability to you.

Once processed, a shipping confirmation email will be sent with all relevant order information. This confirmation represents our acceptance of your order.

If a product is unavailable, we will contact you shortly. If you have already paid, we will refund the amount.

5. Colors

We strive to describe products on the Website as accurately as possible. However, due to individual device settings, the colors shown may differ from actual colors. Sophia’s Garden cannot be held responsible for such discrepancies.

6. Prices

Prices on the Website are shown in various currencies depending on your location. All prices include VAT. Delivery costs are not included in product prices and are shown separately at checkout.

Prices may vary, and we are not bound by the price until we have accepted your order. If a price changes before acceptance, we will notify you and give you the option to place a new order or cancel the old one.

We reserve the right to cancel any order prior to acceptance, even if already accepted, if you realize or should have realized that the price information was incorrect.

7. Payments

We accept the following payment methods:

• Credit cards: Visa, Mastercard, American Express
• PayPal
• Gift Cards (valid for one year from purchase date)

8. Delivery

We ship from our warehouses in Sweden. For shipping alternatives, estimated delivery times, and costs, please see our Shipping & Delivery information.

9. Right of Withdrawal and Returns

You have the right to withdraw your purchase within 14 days of receiving the product. Please notify us of your decision to withdraw, preferably using our Return Merchandise Authorization (RMA) system.

For full details on refunds, shipping costs for returns, and the return process, please refer to our detailed return policy.

10. Defective Products

If you receive defective products, please notify us immediately. You have the right to complain about defective products within three years, but you must notify us within a reasonable time after detecting the defect.

11. Copyright and Trademarks

All content on this Website, including trademarks, graphics, text, and images, is owned by or licensed to Sophia’s Garden and Sons. You may use this material for personal, non-commercial purposes only.

12. Cookies

We use cookies to improve your browsing experience. For more information, please read our Cookie Policy.

13. Resale Policy

Products ordered on www.sophiasgarden.se are for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

14. Information on the Website

While we strive for accuracy, we cannot guarantee that all information on the Website is up-to-date or error-free. We may amend the content at any time.

15. Sophia’s Garden’s Responsibility

Our liability to you is limited to these Terms and Conditions unless otherwise stipulated by law. We are not liable for indirect damages or force majeure events.

16. Governing Law

These Terms and Conditions are governed by the laws of Sweden. Disputes will be referred to the district court of Stockholm as the court of first instance.

17. Company Information

Sophia’s Garden and Sons
Email: [email protected]

18. Version of the Terms and Conditions

These Terms and Conditions were last updated in July 2024.